Self Maintenance FAQ
Why would I consider self maintenance?
Self Maintenance can save you valuable time and money, to put it simply. ABOL Systems gives you the tools and parts you need to repair an issue with your POS Network on-sight and in a very timely manor. This means you can have your POS system back up and running faster. Which of course means you can get back to full production in less time.
Down time is costly and we understand this. That is why we have created a way to save time! Your business depends on your POS Network, having an efficient maintenance plan for your POS System is very important! Let us help you put together a maintenance plan that suites your needs.
Down time is costly and we understand this. That is why we have created a way to save time! Your business depends on your POS Network, having an efficient maintenance plan for your POS System is very important! Let us help you put together a maintenance plan that suites your needs.
What does it cost?
Often times you can save more than 50% with a self mainenance program. Because prices change as new technologies take over we cannot post prices here. Our information packet has a full list of prices, we would be happy to put one in the mail for you right away.
What if I need telephone support?
We offer bundled telephone support packages for support over the phone for all hardware related issues. Our technicians will walk you through getting your system back up and running.
What is an Advance Exchange Policy?
If it is determined that you need parts while talking to one of our technicians we will immediately ship those parts out. You can just send back your failed hardware in the packaging provided.
What are Parts Kits?
If you have a high number of systems it can save a lot of time and money to have spare parts on hand. We can help you determine whether or not spare parts would be right for you and which spare parts would be smart to keep on hand.
Do I need to know a lot about computers to maintain my POS Network?
No, our technicians are trained to walk you through each process step by step. We break it all down into terms and processes you can understand even if you have no computer knowledge. Abol systems also offers training if you feel that you would benefit from a basic understanding of your system.
How do I receive training to Self Maintain my POS Network?
We offer free in house training at our depot in Redmond, WA. The only thing it costs you is time and travel expenses. We offer this service because we believe the more you know about your system the better we can support you.
We also offer on-site training for a fee. We will come to your location and train you and your employees on your specific system. We find this is the best way to learn how to keep your system up and running.
We also offer on-site training for a fee. We will come to your location and train you and your employees on your specific system. We find this is the best way to learn how to keep your system up and running.
How do I contact you to set up a Self Maintenance Contract?
You can drop us an email or feel free to give us a call at (800) 932-9828. All of our information can be found on your contacts page.